Indian Chemist RETURN POLICY, REFUND, CANCELLATION AND SHIPPING CHARGES POLICY
Rx91 Web Private Limited (“Indian Chemist”) team facilitates processing correct medicines as per order and prescription and strives to service the medicines and products in right conditions/ without any damage every time a consumer places an order. We also strongly recommend the items are checked at the time of delivery.
'Return' means an action of giving back the product ordered at Indian Chemist portal by the consumer. The following situations may arise which may cause the action of return of product:
Category of Non-Returnable Product: Certain categories of products marked as non- returnable on product page, will not qualify for the Return as per Indian Chemist
Food and Nutrition
Temperature Controlled and Speciality
Bottle Nipples, Breast Nipple Care, Breast Pumps, Diapers, Ear Syringes, Nappy, Wet Reminder, Wipes and Wipe Warmers
Health Drinks, Health Supplements
Glucometer Lancet/Strip, Healthcare Devices and Kits, Surgical, Health Monitors
Condoms, Fertility Kit/Supplement, Lubricants, Pregnancy Kits
Vials, Injections, Vaccines, Penfills and any other Product, requiring cold storage, or medicines that fall under the category of speciality medicines.
In case of medical tests, a Refund request may be raised in the following cases:
In all the above cases, if the claim is found to be valid, Refund will be made as mentioned below:
Orders with a payable amount of Rs. 500 or more will qualify for free delivery in day timings. The delivery charges can be varies from time to time without any prior information.
For any further Refund related information, please write to firstname.lastname@example.org
Customer cancellation: The customer can cancel the order for the product till IndianChemist ship it. Orders once shipped cannot be cancelled. The customer can cancel the order for medical test till the collection of sample. IndianChemist cancellation: There may be certain orders that IndianChemist partners are unable to accept and service and these may need to be cancelled. Some situations that may result in your order being cancelled include, non-availability of the product or quantities ordered by you or inaccuracies or errors in pricing information specified by our partners. IndianChemist also reserves the right to cancel any orders that classify as ‘Bulk Order’ as determined by IndianChemist as per certain criteria. An order can be classified as ‘Bulk Order’ if it meets with the below mentioned criteria, which may not be exhaustive, viz: